We asked last week during our webinar with Sea-Level Operations: What are the symptoms of Account Management debt? Low perceived value,  communication breakdown, and churn were included in 100% of the responses. Most interestingly 77% of the time churn was mentioned without prompting. During the session we analyzed this situation and identified the crucial methods to prevent potential churn. We are going to highlight the 5 major activities Account Managers can do to accomplish this.