--- title: Practice-building or Business-building Discussion description: Transitioning to the MSP 2.0 business model. The capacity of an average MSP 2.0 Virtual CIO. Managing, motivating and keeping vCIOs image: https://www.managedservicesplatform.com/hubfs/social-suggested-images/radio2.png --- ### [LOGIN](https://tool.managedservicesplatform.com/#/login) | [HELP](https://help.managedservicesplatform.com/)**  [![UNICORNS ARE REAL](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/388605/d93d8ae5-f67c-45b4-8ba6-ae32d30f5ce3.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/388605/d93d8ae5-f67c-45b4-8ba6-ae32d30f5ce3)** Search Site Search [![logo-hit-mspl-white-horizontal-01-1](https://blog.humanizeit.biz/hs-fs/hubfs/logo-hit-mspl-white-horizontal-01-1.png?width=919&height=170&name=logo-hit-mspl-white-horizontal-01-1.png)](https://www.managedservicesplatform.com/) [![logo-hit-mspl-white-horizontal-01-1](https://blog.humanizeit.biz/hs-fs/hubfs/logo-hit-mspl-white-horizontal-01-1.png?width=919&height=170&name=logo-hit-mspl-white-horizontal-01-1.png) logo-hit-mspl-white-horizontal-01-1](https://www.managedservicesplatform.com/) - [Pricing](https://www.humanizeit.biz/pricing) - [Education](https://www.humanizeit.biz/events) - Humanize IT Podcast - [Youtube](https://www.youtube.com/playlist?list=PLDUiMI4qjlJGa1zA1pwy6-avqM8D3I4OE) - [Spotify](https://open.spotify.com/show/3HRZBruDAP9oyVnloUHABO) - [Apple](https://podcasts.apple.com/us/podcast/humanize-it/id1511560088) - [2024 Weekly Schedule](https://www.humanizeit.biz/events) - On-Demand Webinars - [3 Award-Winning Technologies to Evolve your MSP](https://info.humanizeit.biz/3-award-winning-technologies-to-evolve-your-msp) - [Compliance for Engineers](https://info.humanizeit.biz/compliance-for-engineers) - [Pentesting and Profits](https://info.humanizeit.biz/pentesting-and-profits) - [Your Website is Rubbish](https://info.humanizeit.biz/webinar-your-website-is-rubbish) - [Youtube Webinar Playlist](https://youtube.com/playlist?list=PLDUiMI4qjlJFkYjXQSPwCtmAnK1hFogHR) - [Automate All Your QBRs](https://info.humanizeit.biz/automate-all-your-qbrs) - Free Tools - [Asset Recycling Program](https://www.humanizeit.biz/eol) - [IT Warranty Lookup (Beta)](https://warranty.humanizeit.biz) - [QBR Toolkit](https://www.humanizeit.biz/qbr) - [Meeting Maker](https://meeting-maker.humanizeit.biz/) - [Resources](https://www.humanizeit.biz/expand-existing-clients-resources) - [Coaching](https://www.humanizeit.biz/coaching) - [Expand Existing Clients](https://www.humanizeit.biz/expand-existing-clients-resources) - [Win New Clients](https://www.humanizeit.biz/win-new-clients-resources) - [Structure AM/vCIO Operation](https://www.humanizeit.biz/structure-account-management-and-vcio-operation) - [Implement New IT Services](https://www.humanizeit.biz/implement-new-it-services-resources) - [HIT Knowledge Base](https://help.humanizeit.biz) - Demo Personas - [The Dispatch](https://app.managedservicesplatform.com/clients/8963/home/public/sc-e6d2ab31-6cab-47c0-a47c-a2cfeb969405) - [Streamlined QBR](https://app.managedservicesplatform.com/clients/8963/home/public/sc-f63143e0-3b3a-479e-91a4-835a18b60516) - [CISO](https://app.managedservicesplatform.com/clients/8963/home/public/sc-8365f6b2-2bf3-4ddf-a80c-1515685af50e) - [Annual Budget](https://app.managedservicesplatform.com/clients/8963/home/public/sc-b59d26eb-c3e3-43c6-94fa-3a4f4bb82432) - [About](https://www.humanizeit.biz/about) - [AI Open Letter](https://www.humanizeit.biz/ai-open-letter) - [Testimonials](https://www.humanizeit.biz/testimonials) - [Terms and Conditions](https://www.humanizeit.biz/terms-conditions) - [Privacy Policy](https://www.humanizeit.biz/privacy-policy) - [Security | SOC2](https://www.humanizeit.biz/security) [REQUEST DEMO](https://info.humanizeit.biz/humanize-it-platform-demo) ### [LOGIN](https://tool.managedservicesplatform.com/#/login) | [HELP](https://help.managedservicesplatform.com/)**  [![UNICORNS ARE REAL](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/388605/d93d8ae5-f67c-45b4-8ba6-ae32d30f5ce3.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/388605/d93d8ae5-f67c-45b4-8ba6-ae32d30f5ce3)** Search Site # Practice-building or Business-building Discussion By [Denes Purnhauser](https://blog.humanizeit.biz/author/denes-purnhauser) on September 4 2014 ![](https://www.managedservicesplatform.com/hubfs/social-suggested-images/radio2.png) James Vickery, a very progressive MSP CEO, had a couple of thought provoking questions. We’ve created a short talk to cover the issues he was curious about. **The main issues we are talking about:** - Scalability of the consulting type businesses - The capacity of an average MSP 2.0 vCIO - Training and retaining high profile virtual CIOs - Managing, motivating and keeping virtual CIOs - Building the practice for ourselves or building a business - Transitioning to the [MSP 2.0 business model](https://blog.humanizeit.biz/msp10-vs-msp20) - Importance of [checking the current and future business model](https://blog.humanizeit.biz/cracking-the-code-of-the-future-of-msp-final) - Importance of very consciously developing services Check the audio file for the 20 minute talk here: Open the audio in a new window: [MSP\_QandA\_with\_James\_Vickery](https://www.managedservicesplatform.com/hs-fs/hub/388605/file-1560526816-m4a/audio/MSP_QandA_with_James_Vickery.m4a) [![radio2](https://www.managedservicesplatform.com/hubfs/social-suggested-images/radio2.png)](https://www.managedservicesplatform.com/hs-fs/hub/388605/file-1560526816-m4a/audio/MSP_QandA_with_James_Vickery.m4a)   More about James Vickery and his managed services provider "I know IT" here: [http://www.iknowit.com.au](http://www.iknowit.com.au) If you too have questions like that, let me know and set up a short session like this!   ## START GROWING WITH MSP Business Building RELATED RESOURCES FOR FREE   [![6 Vital Elements of a Successful Business Building Process](https://www.managedservicesplatform.com/hubfs/shutterstock_368997863.png)](https://info.managedservicesplatform.com/6-vital-elements-of-a-successful-business-building-process) [6 Vital Elements of a Successful Business Building Process](https://info.managedservicesplatform.com/6-vital-elements-of-a-successful-business-building-process) [REX FRANK AT SEA-LEVEL OPERATIONS](https://info.managedservicesplatform.com/6-vital-elements-of-a-successful-business-building-process) [Watch this interview with our MSP operation excellence expert guide, Rex Frank, to learn how to make a profitable operation by familiarizing your managed services provider with the Annual Strategic Operations Plan’s best practices to leverage your RMM and PSA tools that will drive down costs, manage your engineers and guide behavior](https://info.managedservicesplatform.com/6-vital-elements-of-a-successful-business-building-process)   [vCIO](https://blog.humanizeit.biz/topic/vcio), [IT Management](https://blog.humanizeit.biz/topic/it-management), [Virtual Chief Information Officer](https://blog.humanizeit.biz/topic/virtual-chief-information-officer), [Business Building for IT Companies](https://blog.humanizeit.biz/topic/business-building-for-it-companies), [MSP](https://blog.humanizeit.biz/topic/msp), [Virtual CIO](https://blog.humanizeit.biz/topic/virtual-cio), [CIO](https://blog.humanizeit.biz/topic/cio) ##### Like it? Share it: [Twitter](https://twitter.com/intent/tweet?url=https://blog.humanizeit.biz/practice-building-or-business-building) [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.humanizeit.biz/practice-building-or-business-building) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.humanizeit.biz/practice-building-or-business-building) ### You may also like [Our first book: MSP 2.0 - The Managed Service Revolution](https://blog.humanizeit.biz/our-first-book-msp-2.0-the-managed-service-revolution) ##### [Our first book: MSP 2.0 - The Managed Service Revolution](https://blog.humanizeit.biz/our-first-book-msp-2.0-the-managed-service-revolution) 15 October, 2014 I have to admit we haven't done a lot of blogging lately and there hasn't been a lot of new content, sorry. We do have a... [Read this article](https://blog.humanizeit.biz/our-first-book-msp-2.0-the-managed-service-revolution) [Twitter](https://twitter.com/intent/tweet?url=https://blog.humanizeit.biz/our-first-book-msp-2.0-the-managed-service-revolution) [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.humanizeit.biz/our-first-book-msp-2.0-the-managed-service-revolution) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.humanizeit.biz/our-first-book-msp-2.0-the-managed-service-revolution) [The 3 building blocks of a remarkable MSP sales process](https://blog.humanizeit.biz/the-3-building-blocks-of-a-remarkable-msp-sales-process) ##### [The 3 building blocks of a remarkable MSP sales process](https://blog.humanizeit.biz/the-3-building-blocks-of-a-remarkable-msp-sales-process) 13 May, 2014 I’ve been talking with a fellow MSP entrepreneur recently about sales. He’s been suffering the inability to find the rig... [Read this article](https://blog.humanizeit.biz/the-3-building-blocks-of-a-remarkable-msp-sales-process) [Twitter](https://twitter.com/intent/tweet?url=https://blog.humanizeit.biz/the-3-building-blocks-of-a-remarkable-msp-sales-process) [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.humanizeit.biz/the-3-building-blocks-of-a-remarkable-msp-sales-process) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.humanizeit.biz/the-3-building-blocks-of-a-remarkable-msp-sales-process) [MSP 1.0 vs. MSP 2.0 \[video\]](https://blog.humanizeit.biz/msp10-vs-msp20) ##### [MSP 1.0 vs. MSP 2.0 \[video\]](https://blog.humanizeit.biz/msp10-vs-msp20) 20 June, 2014 MSP 1.0 is not widespread yet as a business model, and there is already the new 2.0 model. What are the key differentiat... 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